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Free standard shipping on orders over $99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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【Multi-Level Fun】The cat tree offers 3 top perching platforms and two cozy condos. With three climbable platforms, it encourages your kitty to unleash their inner adventurer and explore to their heart's content. Two cozy cat condos provide your cat with a private, safe and warm space to relax after play.
【Cat's Entertainment Center】This cat tree comes with three sisal rope posts, satisfying your furry friend's natural scratching instinct. The hanging balls, complete with cute bells, ensure your cat can enjoy the thrill of the hunt at any time. The cleverly designed ramps add an extra dose of adventure to their playtime, making it an engaging entertainment center for your pet.
【High-Quality Materials】The cat tower is made of pet-friendly materials and covered with thick plush fabric to keep your furry friend warm and cozy. The scratching posts are wrapped with natural sisal rope to ensure safety and durability. The bottom board is reinforced with multiple layers of thick materials to ensure stability.
【Stable Structure】Despite its powerful functionality, this cat tree only has a footprint of 50x50cm, so it is suitable even for smaller spaces. Its vertical design provides ample space for 3-4 cats to play at the same time. For added safety, we recommend using the included anti-tilt device to secure the cat tree to the wall to prevent any tipping accidents.
【Easy Assembly】This cat tree can be easily assembled using the included installation manual and a full set of tools (including screws and wrenches). Each part is clearly marked with the corresponding number that matches the instructions in the manual. In addition, you can refer to the installation video on this page for visual guidance during the installation process.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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